Call centers are pretty ‘in vogue’ these days. I have this friend that, due to some financial problems, decided to apply in a call center. Luckily, she got in. At first, she kept complaining about everything, the lesser time for sleeping, the stress, fatigue, and all. But now that she’s already a regular, she can hardly leave her job. I don’t know if that really is a good thing because, I think, she’s not coming back to school anymore. But then she’s already earning her own money and she can buy the things she wants, the shoes that she could only stare behind the glass of the boutique before, the dress that only the fitting room’s mirror saw that she wore it, and all that sort of things.. Somehow, I sort of envy her. But, when I start to think deeper, I realize that I have to pursue this dream of mine first. Yes, all my life I have wanted to be an engineer, not only because of the title it leaves on my tombstone, but because of the many opportunities it has to offer and the challenge, of course.
Well, maybe someday I could also work in a call center. But not the hello-good-morning-ma’am-what-can-i-do-for-you position, but in the technical area. Like, maybe someday I could setup a hosted ACD call center. Ha ha ha! Or I don’t know. Maybe, I could also work in a big company (well, that’s exactly what I have in mind, speaking of dreams). In Disneyland, why not? Actually, I can work in every company that needs improvement, which basically translates to all. Yeah, that’s how versatile Industrial Engineers are.


hah? callcenter? gogogo my position is technical support engineer..so engineer gihapon ko wahhahahaha, just do research on the company before applying..and I ended up in a company I like…I like the company, the benefits and some of their systems..i hate the nocturnal life and the job but compared to IE stress, bali wala ra ^_^..the reasons why I wanted to work in CCs since I want to buy stuff…bonus nalang ng exposure in an USbased company+systems nila and perhaps save some money for the future…my maximum time projected in staying in this industry is 1 year…and 6months kung hangyuon..after that I can dive in manufacturing while making money online XD :indifferent:
i can say that earning there is okay..but as for me, i wouldn’t settle for less..it’s not that i look down on the job..i just want to practice the field that i studied..buying things that i want or need is not as fulfilling as reaching my dream..school is also very important..let’s face it..a degree can make a very big difference..bow!
could’nt agree more with rhoda..I am also an ECE..Though the salaries in the call centers are quite tempting, I don’t see myself working in there (except for the situation you mentioned in your post, wherein you are in the background working with the technical stuff and not accepting calls. I want to be in a career that can help me grow as a professional..